ESEN
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CRM, email, WhatsApp & SMS

Owned audiences that buy more than once. Automated flows connected to your store and your sales team.

Let's talk about your brand What's included
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What's included

Repurchase is the key to a growing e-commerce. This builds it.

Automated flows

Welcome, abandoned cart, post-purchase and repurchase running on their own.

Email marketing

Campaigns and newsletters people actually open, designed on your brand.

WhatsApp API

Automated messages and support on the channel everyone reads.

SMS

The direct channel for high-impact offers and reminders.

Segmentation

Every message to the right audience: new, frequent, dormant, VIP.

CRM integration

Your store, your leads and your sales team looking at the same data.

PerformanceWant this to sell with paid media too?Meet deOne Performance, our paid media & e-commerce unit. →

What it looks like in practice

A real sample of how this service is run and reported.

Repurchase flow
PurchaseNew customer in the storeTrigger
Email · day 3Product usage tips54% open rate
WhatsApp · day 10Personalized recommendation31% reply rate
SMS · day 20Repurchase offer9% CTR
RepurchaseCustomer buys againGoal

How we start

From diagnosis to delivery, no detours.

Audit of list & channels

We review your list, your store and your data. We define the highest-impact flows.

Setup & automation

We configure tools, design templates and activate the flows.

Monthly optimization

We measure opens, replies and sales. We adjust and scale what works.

Frequently asked questions

Why so much insistence on repurchase?

Because selling to someone who already bought costs a fraction of acquiring a new customer. One extra point of repurchase is worth more than many clicks.

Do I need a big database?

No. You need to start building it right: every purchase and every lead feeds audiences that will be gold in six months.

Isn't this spam?

Spam is irrelevant messaging. With segmentation, each person gets what serves them, when it serves them. That is why well-built flows sell instead of annoying.

Limited spots per month

Your customers can come back for more. Let's talk.

Tell us how you sell today and we'll show you which flows we'd activate first and what to expect from them.

Message us on WhatsApp hola@deonemarketing.com